Birkbeck Moodle News for Students

Information for Gmail users

 
Picture of (Moodle Administrator), Leo Havemann
Information for Gmail users
by (Moodle Administrator), Leo Havemann - Thursday, 30 April 2015, 11:58 AM
 

This information concerns students who use their personal Gmail, or a Birkbeck Gmail (@mail.bbk.ac.uk) account as their contact email address.

Students sometimes contact ITS to enquire why email from Moodle does not seem to appear in their mailbox. There are a few potential issues:

1) Gmail sometimes decides to block mail, especially when someone marks a message as spam;

2) Gmail may send messages to Junk folder rather than blocking;

3) If you have the tabbed inbox view enabled, Gmail will send emails from Moodle to the Promotions tab.